API Development

API Development Services in Melbourne & Sydney

OpenMalo builds scalable, well-documented APIs that connect your software products, mobile apps, and third-party platforms into a coherent ecosystem. Our Melbourne and Sydney API engineers have delivered 300+ RESTful and GraphQL APIs for Australian businesses — from internal microservice APIs to public developer platforms serving thousands of API consumers.

300+APIs Built & Deployed
13+Years Experience
99.9%API Uptime Achieved
<50msMedian API Response Time
9:41 Dashboard Good morning, OpenMalo AU Projects 300+ Clients 180+ Rating 4.9 Weekly Activity Active Projects iOS Banking App AI Dashboard Tech Stack React Flutter AI Node.js Python Swift Kotlin Client Satisfaction 99% 🚀 On-time Delivery 13+ yrs exp 🔒 NDA Protected Your IP is safe always ✓
RESTful & GraphQL APIs
OpenAPI / Swagger Docs
Rate Limiting & Auth Built-In

What You Get With Our API Development Services

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How do you design APIs that won't break consumer applications when you update them?

We implement semantic versioning (v1, v2) and a deprecation policy from day one. Breaking changes are introduced in new API versions with an overlap period — consumers can migrate at their own pace rather than being forced to update immediately.

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How is the API documented so our developers can integrate quickly?

Every API is documented using the OpenAPI 3.1 specification with a Swagger UI explorer hosted alongside the API. Developers can browse endpoints, view request/response schemas, and test calls directly from the documentation — no separate setup required.

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How is API access secured against unauthorised use?

Authentication via OAuth 2.0 / JWT (for user-facing APIs) or API keys with scopes (for server-to-server integrations). Rate limiting per consumer, IP allowlisting for sensitive operations, and request signing for webhook delivery are all standard security controls.

How fast will the API respond under high load?

We design for sub-100ms P99 response times using Redis caching for read-heavy endpoints, database query optimisation, connection pooling, and horizontal scaling behind a load balancer. Load testing is performed before production deployment to validate throughput targets.

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Can the API integrate with third-party payment, CRM, or ERP systems?

Yes — we build integration adapters for any third-party API: Stripe, Xero, Salesforce, SAP, MYOB, Shopify, Australia Post, Shippit, Twilio, SendGrid, and hundreds more. Adapter layers decouple your core application from third-party contracts so switching providers doesn't require rewriting your API.

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Can the API push real-time data to client applications via webhooks?

Yes — we build webhook delivery systems with retry logic, signed payloads (HMAC-SHA256), delivery logs, and a consumer-facing dashboard showing delivery history and failure reasons. Webhooks fire within milliseconds of the triggering event.

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How do we monitor API usage, errors, and performance across all consumers?

An API observability layer tracks request volume, error rates, latency percentiles, and usage per consumer and endpoint. Dashboards in Datadog or Grafana alert on anomalies — letting you identify and resolve issues before they impact downstream applications.

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Can the API serve both Australian and international markets with low latency?

Yes — we deploy APIs to multi-region cloud infrastructure with CloudFront or Cloudflare as the global edge layer. Australian traffic routes to Sydney/Melbourne regions for sub-20ms latency; international traffic routes to the closest regional endpoint — delivering consistent performance worldwide.

Australia's Trusted API Development Specialists

OpenMalo Technologies has built more than 300 APIs over 13 years for Australian businesses across fintech, healthtech, e-commerce, logistics, and government. Our Melbourne and Sydney API engineers follow API-first design principles — writing the OpenAPI specification and contract tests before implementation begins. This approach ensures APIs are consistent, predictable, and a pleasure to consume for your internal or external developers.

Every API project includes design consultation, OpenAPI specification, development, automated testing, security review, documentation, and deployment to your cloud infrastructure. Public developer APIs include a developer portal with sandbox environment. Ongoing API maintenance and versioning support is available from AUD $1,500/month.

OpenAPI 3.1 specification written before development begins
OAuth 2.0, API key, and JWT authentication as standard
Rate limiting, throttling, and consumer usage dashboards built in
Webhook delivery with HMAC signing, retry logic, and delivery logs
Load tested to your specified throughput targets before launch
Melbourne & Sydney offices, AEST timezone support

Get a Free API Development Consultation

Tell us about your project and we'll respond within 24 hours.

API Development Services We Deliver

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RESTful API Development

Resource-oriented REST APIs following OpenAPI 3.1, with versioning, authentication, rate limiting, and full Swagger documentation.

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GraphQL API Development

Flexible GraphQL APIs with typed schemas, resolvers, subscriptions, and DataLoader optimisation for efficient, over-fetch-free data retrieval.

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Webhook System Development

Event-driven webhook delivery systems with retry queues, HMAC-signed payloads, delivery dashboards, and consumer self-service subscription management.

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Third-Party API Integration

Integration adapters for any third-party API — Stripe, Xero, Salesforce, Shopify, Australia Post, Twilio, and hundreds more — with proper error handling and retry logic.

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Developer API Portal

Public or partner developer portals with API key management, sandbox environment, interactive Swagger docs, usage dashboards, and developer onboarding flows.

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API Maintenance & Versioning

Ongoing API version management, consumer migration support, performance optimisation, security patching, and breaking-change governance from AUD $1,500/month.

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Technologies We Use

Industry-leading tools and frameworks chosen for performance, scalability, and long-term maintainability.

Frameworks
Express.js FastAPI Laravel ASP.NET Core
API Specs
OpenAPI 3.1 GraphQL JSON:API gRPC
Auth
OAuth 2.0 JWT API Keys SAML 2.0
Database
PostgreSQL MySQL MongoDB Redis
Gateway
AWS API Gateway Kong Nginx Cloudflare
Testing
Postman Newman Pact k6

Our API Development Process

01

API Design & OpenAPI Specification

We run an API design session to define resources, endpoints, request/response schemas, authentication model, versioning strategy, and error codes — producing a complete OpenAPI 3.1 specification for review before any code is written.

02

Contract Testing & Development

Consumer-driven contract tests (Pact) verify the API fulfils the specification throughout development. Two-week Agile sprints deliver working, tested API endpoints from week two of the project.

03

Security Review & Performance Testing

A dedicated security review checks for OWASP API Top 10 vulnerabilities, authentication bypasses, and data exposure risks. Load testing with k6 validates throughput and latency targets before production deployment.

04

Documentation, Deployment & Handover

Swagger UI documentation and a Postman collection are delivered alongside the API. We deploy to your cloud environment, configure monitoring and alerting, and provide a technical handover session for your development team.

Why We're the Right Partner for API Development

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Proven Track Record

Consistently rated as a top technology company in Australia — backed by verified client reviews on Clutch and GoodFirms.

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NDA & IP Protection

We sign an NDA before any discussion. All IP belongs to you — no shared code, no reuse on completion.

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Full Transparency

Access to project management tools, weekly progress reports, and live sprint demos throughout delivery.

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Australian Based

Melbourne and Sydney offices with real people you can meet in your time zone. Invoiced in AUD.

Fast Delivery

Agile delivery with fortnightly demos so you see progress, give feedback, and stay in control at every sprint.

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Long-Term Partnership

We don't just deliver and disappear. Structured post-launch support and ongoing development partnerships available.

What Our Clients Say

★★★★★

"OpenMalo delivered exactly what we needed — on time, on budget, and with a level of quality that exceeded our expectations. The team communicated brilliantly throughout."

James Mitchell
CEO, HealthTrack Australia
★★★★★

"The technical quality and attention to detail from the OpenMalo team is outstanding. Our users love the end product and our business metrics improved significantly post-launch."

Sarah Robertson
Founder, Digital Ventures Melbourne
★★★★★

"Fast, reliable, and professional. OpenMalo understood our requirements immediately and delivered a solution that has genuinely transformed how we operate. Highly recommended."

David Kumar
CTO, TechForward Sydney

Recognised as a Top Technology Company in Australia

Clutch
Top Developer
Trustpilot
Verified Reviews
GoodFirms
Top Company
Google
Top Rated Agency

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API Development FAQs

Common questions about our api development services.

Ask Us Anything →
How much does API development cost in Australia?
API development in Australia starts from AUD $15,000 for a focused internal integration API and ranges to AUD $80,000+ for a comprehensive public developer API with portal, sandbox, OAuth 2.0, and webhook system. OpenMalo provides a fixed-price quote after a free discovery call — usually within three business days.
When should I use REST vs GraphQL for my API?
REST is ideal for public or third-party APIs where consumers are diverse and response caching matters — it's widely understood and easy to document. GraphQL suits internal APIs where clients have varying data needs and you want to eliminate over-fetching — common in SaaS products with a React or mobile frontend. We recommend the right approach for your specific consumer use case during the design phase.
How do you version APIs to avoid breaking existing integrations?
We implement URL-path versioning (e.g. /api/v1, /api/v2) with a written deprecation policy — typically 12 months notice before a version is retired. Breaking changes always go into a new version. We maintain changelogs and notify API consumers of upcoming deprecations via the developer portal and email.
How do you make the API fast and reliable under high traffic?
Performance is designed in from the architecture phase: Redis caching for hot read paths, database query optimisation and indexing, connection pooling, CDN-caching for public endpoints, and horizontal auto-scaling behind a load balancer. We run load tests targeting your specified RPS and P99 latency before every production deployment.
What security measures protect the API from abuse and attacks?
Standard API security controls include OAuth 2.0 / JWT authentication, per-consumer rate limiting, IP allowlisting for sensitive operations, input validation, output sanitisation, HTTPS-only enforcement, HMAC-signed webhook payloads, and OWASP API Top 10 mitigations verified by a dedicated security review before launch.
Can you build a public developer portal for our API?
Yes — developer portals include self-service API key registration, interactive Swagger UI with sandbox environment, usage dashboards, webhook management, versioned documentation, and a changelog. We build these on open-source platforms (Backstage, Redoc) or custom-built for complete control over the developer experience.
Can you integrate our platform with third-party APIs like Xero, Stripe, or Salesforce?
Yes — third-party API integration is a core service. We build adapter layers that abstract each third-party API behind your own interface, implement proper error handling and retry logic, handle OAuth flows for user-authorised integrations, and ensure you can switch providers without rewriting core application code.
How do webhooks work and why do we need them?
Webhooks allow your API to push event notifications to subscriber applications in real time (e.g., "payment received", "order shipped") rather than requiring consumers to poll for changes. We build webhook delivery with HMAC-signed payloads (for security), exponential retry logic, dead-letter queues for failed deliveries, and a consumer-facing delivery log dashboard.
How do you handle API rate limiting for different consumer tiers?
Rate limits are configured per API key with different thresholds for free, standard, and enterprise consumer tiers. We implement sliding window rate limiting in Redis, return Retry-After headers on 429 responses, and provide per-consumer usage dashboards so consumers can monitor their own consumption.
What ongoing support do you provide for APIs after launch?
We offer API maintenance retainers from AUD $1,500/month covering version management, consumer migration support, performance optimisation, security updates, new endpoint development, and documentation updates. We also offer 24/7 incident response for business-critical production APIs.

Start Your API Development Project Today

Get a free API design consultation from our Melbourne team. We'll specify your API and provide a fixed-price proposal within three business days.

📧hello@openmalo.com
📞+61 3 9999 0000
📍Melbourne & Sydney, Australia
Mon–Fri, 9am–6pm AEST

Our Presence in Multiple Locations

Local teams across Australia backed by a global delivery centre — giving you the best of both worlds.

API Development Insights

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July 25, 2026

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