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Read More →OpenMalo protects and builds the digital reputation of Australian businesses and executives — managing Google reviews across ProductReview.com.au and Trustpilot, suppressing negative search results through authoritative content, and responding to reputational threats with rapid escalation protocols. Our Melbourne-based ORM team has protected 150+ Australian brands since 2012.
Review monitoring across Google, ProductReview.com.au, Trustpilot, and Yelp — with professional response templates, fraudulent review flagging, and ethical review generation workflows for real customers.
Displacement of negative page-one search results through authoritative positive content creation — press releases, thought leadership, LinkedIn profiles, and high-DA publication features pushing harmful content below page one.
24/7 monitoring of brand mentions across Google, social media, news outlets, forums, and review platforms using Brand24 and Talkwalker — with same-business-day alerts for negative sentiment spikes.
Rapid response protocols for reputational crises — coordinating communication across negative viral content, fake review campaigns, defamatory articles, and data breach disclosures.
Authoritative positive content published across high-DA platforms — PR Newswire, Medium, LinkedIn, and industry publications — strengthening your brand's digital footprint and pushing organic search results in your favour.
Profile optimisation and managed review response across Google Business Profile, ProductReview.com.au, Trustpilot, Glassdoor, and industry-specific review sites relevant to your category.
Personal brand management for C-suite executives and directors — building positive SERP profiles through LinkedIn, thought leadership, and published commentary, and protecting against targeted personal attacks.
Coordination with Australian defamation legal counsel for formal content removal requests, Google removal applications, cease and desist support, and court-ordered content takedowns.
A negative first page of Google costs Australian businesses an average of 22% of revenue from customers who searched and chose a competitor instead. OpenMalo's ORM team combines SEO expertise, content strategy, crisis communications, and platform knowledge — the full range of capabilities required to manage complex reputational challenges across Google, ProductReview.com.au, Trustpilot, Glassdoor, and social media.
We operate exclusively ethically. No fake reviews. No purchased content. No black-hat suppression tactics that create future liability. Every strategy we implement is designed to be sustainable — building genuine positive brand equity through authoritative content and legitimate review generation that withstands platform algorithm updates and legal scrutiny.
Tell us about your project and we'll respond within 24 hours.
Protecting and building the digital reputation of Australian SMEs and corporate organisations across all major review and search platforms.
Learn More →Personal brand management for C-suite executives, directors, and high-profile individuals managing their professional digital presence.
Learn More →Rapid response to viral negative content, defamatory news articles, or coordinated fake review attacks threatening your brand.
Learn More →Systematic ethical review acquisition from real customers — increasing Google, ProductReview.com.au, and Trustpilot volume and score.
Learn More →Systematic displacement of negative page-one search results using authoritative positive content published on high-DA platforms.
Learn More →Legal and platform-compliant removal requests for defamatory, factually false, or outdated online content causing ongoing reputational harm.
Learn More →Industry-leading tools and frameworks chosen for performance, scalability, and long-term maintainability.
Comprehensive audit of your digital reputation — Google page-one SERP analysis for brand name and key executives, review platform score assessment, Brand24 social sentiment scan, and news archive search.
Prioritised ORM roadmap — quick wins (review responses, Google Business Profile optimisation) alongside longer-term suppression campaigns and authority-building content programmes.
Ongoing monitoring via Brand24 and Talkwalker, managed review response, authoritative content publication on high-DA platforms, and rapid escalation protocols for emerging threats.
Monthly reports covering Google page-one SERP changes, review platform scores, mention sentiment trends, and progress against reputation targets — with a forward plan for the next period.
Consistently rated as a top technology company in Australia — backed by verified client reviews on Clutch and GoodFirms.
We sign an NDA before any discussion. All IP belongs to you — no shared code, no reuse on completion.
Access to project management tools, weekly progress reports, and live sprint demos throughout delivery.
Melbourne and Sydney offices with real people you can meet in your time zone. Invoiced in AUD.
Agile delivery with fortnightly demos so you see progress, give feedback, and stay in control at every sprint.
We don't just deliver and disappear. Structured post-launch support and ongoing development partnerships available.
"OpenMalo delivered exactly what we needed — on time, on budget, and with a level of quality that exceeded our expectations. The team communicated brilliantly throughout."
"The technical quality and attention to detail from the OpenMalo team is outstanding. Our users love the end product and our business metrics improved significantly post-launch."
"Fast, reliable, and professional. OpenMalo understood our requirements immediately and delivered a solution that has genuinely transformed how we operate. Highly recommended."
Search visibility building positive content above negative results in Google.
Explore →Active social presence countering reputational threats with consistent positive brand content.
Explore →Authority-building content flooding Google search results with positive brand signals.
Explore →Branded paid search protecting your brand name in Google paid results.
Explore →Post-transaction email sequences systematically collecting genuine reviews from customers.
Explore →A strong, authoritative website anchoring your positive digital presence in Google search.
Explore →Common questions about our online reputation management services.
Ask Us Anything →Get a free reputation audit and we'll show you exactly where your digital reputation stands — and what it's costing you.
Local teams across Australia backed by a global delivery centre — giving you the best of both worlds.
Welcome to WordPress. This is your first post. Edit or delete it, then start writing!
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